Return and Refund Policy

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed, except where required by applicable law.

Please carefully review your order before completing your purchase. Refunds are not available for reasons such as a change of mind, incorrect size selection, or personal preference.

If your order arrives damaged, defective, or incorrect, please contact us at banudelights@gmail.com within 7 days of delivery and include your order number and clear photographs of the issue.

We will review your claim and, where appropriate, offer a replacement or refund in accordance with applicable law.

This policy does not affect any mandatory consumer rights you may have under applicable laws in your country of residence.